Contact Lucky Friends Casino

If you need assistance with Lucky Friends Casino, email support@luckyfriendscasino.best. Our support team can help with account questions, payment enquiries, technical problems and other matters relating to your player experience.

Lucky Friends Casino operates under a licence issued by the Curaçao Gaming Authority, reference number 152125, which regulates its gaming activities and player protection measures.

How to get in touch by email

For email support, contact support@luckyfriendscasino.best and explain what you need help with. To help us understand your request and respond more efficiently, include the email address linked to your account or your username, together with a short description of the issue. If relevant, you may also include clear screenshots showing the problem. Please do not include your password or other sensitive security information in your message.

You can contact support about topics such as:

Account access, profile details and verification questions
Deposit and withdrawal enquiries
Questions about bonus terms and conditions
Technical problems affecting the website or your account
Responsible gambling information, account restrictions or support requests

Please send one message with all relevant information where possible, as this can help the support team review your enquiry without unnecessary follow-up. If your request concerns a transaction or technical issue, include the relevant date and any visible error message when available.

Support will review your request and usually reply within 24 hours, although response times can vary depending on the nature and complexity of the enquiry. Please check your inbox and spam folder for a response.